When your trial period ends, you can continue to use the Threshold 360 Platform by adding a credit card to your account and purchasing a plan subscription. See available plans here.

Can I upgrade my subscription before my trial ends?

Yes! To upgrade before the end of your trial, click the Upgrade button in the top right hand corner to pick your new plan and process your payment information.

What are my upgrade options?

From Entry, we also have Pro and Enterprise plans.
- Pro: Perfect for single-location businesses that want to proactively promote and sell their space, products and/or services.
- Enterprise: Great for multi-location operators such as national restaurant and hotel brands, theme parks, universities, healthcare & senior living companies, and similar businesses.
Read more about the plans and pricing here.

Who do I contact for billing issues?

What are your plans and pricing?

Entry: $0/month. Perfect for any business with a single location, especially if SEO and in-person traffic are important.
Pro: $99/month. Perfect for single-location businesses that want to proactively promote and sell their space, products and/or services.
Enterprise: Contact Sales. Great for multi-location operators such as national restaurant and hotel brands, theme parks, universities, healthcare & senior living companies, and similar businesses.
Read more about the plans and pricing here.

Can I change my plan?

How can I update my payment information and billing contact?

Payment information and billing contacts can be updated by reaching out to support@threshold.com

My credit card declined, what should I do?

Unfortunately, banks and payment institutions don't usually offer us detailed information when a method of payment is declined. Check to make sure your credit card is valid and up to date by contacting your bank or financial institution.

What payment types do you accept?

If you still need help, don't hesitate to reach out to us! Email support@threshold.com.