Dashboard FAQs

What is the Pro Platform and why did I receive an invitation to it?

How do I add more users to my Dashboard?

Can I edit my tours?

How do I get my virtual tour onto my website?

How do I share my tours?

How is my virtual tour added to Google?

How can I track the views my tour is receiving?

How can I increase traffic to my tour?

What else does Threshold have to offer?

What is the Pro Platform, and why did I receive an invitation to it?

• Once your location is captured, you will be invited to a trial of the Threshold Pro Platform, which includes the ability to embed tours onto your website, ways to customize your tour and location info, Hotspots, video integration, automatic Google Business Profile uploads, analytics, and more.

• Once your trial is over, you can continue on Pro for $99/month (annual discounts available) or be downgraded to our Entry Platform. You can see an overview of Entry here.
• For more information on our available plans, book a call with our team.

How do I add more users to my Dashboard?

• Click the Settings button at the top right corner of the Dashboard and then Manage Users. Input the email addresses of anyone you want to invite to use your Dashboard, they will receive an invite via email. Feel free to adjust their user permissions as well to give them different levels of access.

  • User Roles:

    • Admin: Full editing and role modification permissions

    • Editor: Editing permissions in the dashboard

    • Member: Can see content in the dashboard, but cannot make modifications

    • Photographer: Same permissions as Member

Can I edit my tours?

• Within your Dashboard, you can: 
  • Re-name a tour

• • Edit a location's details
  • Hide and/or reorder tours
• Edits beyond what you can do in your Dashboard (like removing a pano from a tour) will require attention from our Support team. Submit an inquiry form here, and somebody will get back to you as soon as possible.

How do I get my tour onto my website?

• Follow these simple instructions to embed your Threshold virtual tour onto any page of your website. We also suggest reviewing our Implementation Guide for best practices for embedding virtual content on your website. Also, check out our favorite implementation examples for some great ideas.
• If you have a web developer who helps with your site, they can review our Developer Documentation here.

How do I share my tours?

• The simplest way to quickly share your tours is to copy your Share Page link from your Dashboard. We encourage you to share across a number of channels, such as listing pages (think Yelp, TripAdvisor, and Cvent), sales proposals, virtual meetings, and, of course, social media. As an added bonus, with a Pro or higher plan, you can customize your Share Pages and enable the CTA (call-to-action, like a "book now!" button) feature.

• We have an in-depth Publishing Guide that enhances your sales and marketing materials by going beyond your website and social accounts.
• By using AdTours, you can distribute your tours as digital ads. Submit an inquiry through that page, and our team will contact you to add the AdTour Builder to your account.

How is my virtual tour added to Google?

• Once your virtual tours are processed, the individual 360° panos are automatically added to your Google Business Profile (see example here) and your Google Travel Listing (see example here) under the 'Streetview & 360 Photos' section. If you wish to remove the 360° panos from your Google listings, reach out to support@threshold360.com.
• Standard Google uploads will receive Threshold 360 attribution. Pro and Enterprise plans can add their branding to the Google uploads and see the impact from Google within their analytics plans. Make sure you login to your Google Account on this page in the Dashboard.

How can I track the views my tours are receiving?

• Analytics can be viewed in your Locations tab. Available metrics are Native Views, Google Views, Clicks, Click Throughs (CTAs), Steps, Completions, and Unique Users. You can see descriptions of each by hovering over the question mark icons.
• You can toggle the date range to view metrics from a specific period of time as well. Entry users can only view metrics from the past 30 days.

How can I increase traffic to my tours?

• Traffic and views are garnered from publishing your tours to as many channels as possible, such as your website, Google, social media, and adding your Share Page link to the various platforms you utilize. The more places you put your Virtual Tour, the more people will see it. Get more ideas on how to utilize your Share Pages here.
• Additionally, if you are a partner of a local DMO/CVB, ensure your tours are embedded on your listing page within their website.

What else does Threshold have to offer?

• We offer 3 platform tiers: Entry, Pro, and Enterprise, each with access to more robust features: 
  • Entry is geared toward smaller locations that only need to show a few spaces
  • Pro is for locations that need tools to sell and market their space
  • Enterprise is for multi-location operators
• As a part of Pro and Enterprise plans, customers have access to Share Pages, Custom Maps, CTAs, Hotspots, video integration, and Pro analytics.
• AdTours is an add-on that allows you to create custom display ads using your tours deployed as ad campaigns.
• If you want to maximize the Threshold Platform but lack the bandwidth on your team or simply want dedicated experts creating and deploying content, we have Managed Services packages available.