Requesting Threshold Capture

There are 2 ways to request Threshold to capture for your DMO

These 2 methods of capturing depend on the location type and the approach you'd like us to take. We can either just "stop by" a location and capture content quickly or the location can schedule with us.

If you're a new customer onboarding with us, start by downloading the Project Planning template to include both Stop By Locations and Scheduled Locations that we should plan on capturing. 

# 1 - Stop By Locations

*Minimum of 10 locations

Recommended location types: outdoor areas (state or local parks, beach access points, trails, riverwalks, monuments, etc) and indoor locations like restaurants, cafes, bars, and small retail. 

Why?: this approach will fill your dashboard with content quickly and start projects off with a bang. If you submit a list of 20 Stop By locations, we'll likely capture them within 2-weeks, guaranteed. When scheduling & partner coordination is involved (option #2), the challenge is getting your partners engaged and onboard. 

Approach: we’ve historically had great success with just showing up and proactively capturing these location types. Outdoor areas are obvious - there’s typically no one to schedule with or any barriers to a photographer capturing content on site. For the indoor locations listed above, most of them will take 10 - 15 minutes for our Creator to capture, and since guests and patrons can be present in all of our content due to our advanced privacy management and facial blurring tech, we’re able to capture during normal business hours. In these cases, our Creator will talk to the staff at the location upon entering to explain the program to them. We prefer that these locations have awareness of the program and a heads-up that our Creator will be capturing their business in the coming days. 

Process

  1. If we've captured for you before, download the Stop By Capture Request template, fill it in with the data we need for your 10+ locations, and email it to your Project Manager. The Stop By Locations tab within the Project Planning template serves this same purpose for new customers.
  2. Once your Project Manager replies with a turnaround time, we’ll ask you to send an email to these partners so they have a heads-up. Download this Partnership Announcement Email template to prepare. 

#2 - Schedule your partners

*No minimum, can be done at any time

Recommended location types: hotels, venues, attractions, and sports facilities. 

Why?: these priority partners require deep capture experiences, like hotel rooms, and you want to give them the full treatment. 

Approach: these partners require coordination to ensure that their spaces are cleared out and set-up, which is why we want to get them into our scheduling sign-up flow. Our Creator will pay special attention to them and treat them just like one of our own customers. 

Process: Simply send your partners to Threshold360.com/schedule. If you’re a new Threshold customer, be sure to confirm with our Scheduling Coordinator that your project is set-up in our scheduling system showing our local Creator's availability by emailing scheduling@threshold360.com. To learn more about how to promote this program and effectively get your partners to schedule their capture session, check out the Partner Outreach and Scheduling Guide