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Appointment Cancellation & Reschedule Policy

The Threshold 360 Cancellation & Reschedule Policy is as follows:

  • Threshold 360 will allow locations to cancel or reschedule up to 24 hours in advance. No problem!
  • If a location reschedules or cancels less than 24 hours before the appointment, or if our Creator shows up at your location and no one is there to give them access to capture, then you'll be charged $150 to re-book their appointment at a later date. 
  • If this occurs, we'll be in touch with an invoice and a request for you to re-book. If you have questions about this policy, please contact scheduling@threshold360.com.